Quality Policy

PointCross is committed to excellence in the way we innovate and deliver our technology, products and solutions to our customers.

  • We shall achieve excellence by innovating and delivering high quality products and services through:
    o Consistency in our operations
    o Responsiveness to customers
    o Assurance that we are compliant to:
  • The best principles of governance of the company
  • Our processes
  • Government regulations that we are subjected to wherever we operate
    o Compliance to our plan to achieve the best quality achievable
    o Continually improving our quality performance
    o Satisfying applicable requirements
  • Our operations shall establish common processes that provide visibility into our process data.
  • We will set performance objectives that are relevant to the company, and we shall challenge ourselves to achieve those goals.
  • We will use our “I Wish…” process to look for opportunities to continually improve our product and our operations.
  • We shall review our operations or processes and remove those that have ceased to be relevant to our current business.