PointCross is committed to excellence in the way we innovate and deliver our technology, products and solutions to our customers.
- We shall achieve excellence by innovating and delivering high quality products and services through:
o Consistency in our operations
o Responsiveness to customers
o Assurance that we are compliant to: - The best principles of governance of the company
- Our processes
- Government regulations that we are subjected to wherever we operate
o Compliance to our plan to achieve the best quality achievable
o Continually improving our quality performance
o Satisfying applicable requirements - Our operations shall establish common processes that provide visibility into our process data.
- We will set performance objectives that are relevant to the company, and we shall challenge ourselves to achieve those goals.
- We will use our “I Wish…” process to look for opportunities to continually improve our product and our operations.
- We shall review our operations or processes and remove those that have ceased to be relevant to our current business.